Branch liability product sales Management and supervision
· Ensuring world class service standards and including the same in Branch staff and sales
· Back up Branch Manager functions and ensuring smooth day to day Branch Operations
· Branch retail forex sales (issue of FCY cash,Traveller’s Cheques and FCY DDs , Inward/Outward remittances, Swaping of currencies
· Responsible for managing issue/purchase of the same and also ensuring regulatory compliance.
· ATM management (both branch and offsite ATMs ) for offsite ATMs the main responsibility being liasing with the agency which manages the ATMs and ensuring that optimum cash levels are maintained at the respective ATMs
· Monitoring the dummy accounts and reconciliation of the same
· Liasing with the regional CPUs and ensuring the TAT for account opening and processing of customer instructions are complied with.
· Branch sales MIS management and supvervision of cross sell efforts and referal generation of Branch and direct sales staff
· Monitoring attrition management efforts of Branch sales and service staff.
· Intiating and formulating marketing activities of Branch with a clear focus on sale of liability products and lead generations for asset product sales.
· Serving and attending,Retail/Corporate/MMI/NSE/DP Clients
· Internal and External audit criticisms and steps initiated to avoid recurrence
· Quick and timely implementation of new processes Developed by PDG & BPRG