·         Strategise the entire hiring process and responsible for the full recruiting life cycle. Experience in handling ITES, SAP and other IT based recruitments.

• Employee retention and implementing disciplinary measures.
• Conceptualized & developed new HR processes and policies, and streamlined it for more efficient administration of HR issues in the organization.
• Implementing a performance based management system.
• Compensation & Payroll. Budgeting and succession planning.
• Organization development through in-visioning.
• Evaluating and improving the work-flow process.
• Work closely with the software department for the development of the HRIS.

• Responsible for the full recruiting life cycle including and new business development
• Managed cross-functional teams of recruitment executives
• Setting performance targets and appraising the achievement towards them.
• Administrative work such a generating invoice, billing, and salary updates.

• Provided inbound technical support to US based clients.
• Trained junior team members over technical and communication issues.
• Maintaining a track of calls and AHT of all the team members