During this project Mr. Perry had thefollowing duties and accomplishments:

• SAP ECC 6.0 Enhancement Pack 3 (EHP3) Upgrade(s) (Unix / Oracle)
• SAP / Oracle Migration from PA-RISC to iTanium Hardware
• SAP Solution Manager 7.0 Configuration
• Solution Manager configuration documentation
• Oracle 10.x Administration
• Client Management (Client Copy, Client Delete, Client Creation, Export/Import)
• Apply support packages, kernel patches, SPAM & SAINT updates
• Performance tuning (Application & Database)
• Oracle table space administration
• Troubleshooting tasks at all levels (SAP, Oracle, Unix)
• Oracle sizing and performance tuning
• Printer & Spool management and configuration
• Homogenous system copies
• Apply OSS notes

During this project Mr. Perry had thefollowing duties and accomplishments:

• SAP ECC 6.0 Upgrade(s) (Unix / Oracle)
• SAP Unicode Conversions
• SAP Solution Manager 7.0 Implementation & Customization
• Solution Manager Monitoring Implementation and Configuration
• Solution Manager installation and configuration documentation
• Oracle 10 x installation, patches & administration
• Client Management (Client Copy, Client Delete, Client Creation, Export/Import)
• Implement SAP & Oracle changes recommended by SAP Earlywatch sessions
• Installation of SAP & Oracle software across Unix environments
• Apply support packages, kernel patches, SPAM & SAINT updates
• J2EE Engine Management & Support
• Implementation of SAP Central Process Scheduling by Redwood for automated batch scheduling
• Performance tuning (Application & Database)
• Oracle table space administration (extents, data files, reorganization)
• Troubleshooting tasks at all levels (SAP, Oracle, Unix, Windows)
• Oracle sizing and performance tuning
• Printer & Spool management and configuration
• Homogenous system copies
• Apply OSS notes

During this project Mr. Perry had thefollowing duties and accomplishments:

• SAP R/3 4.7 Enterprise Implementation (Unix / Oracle)
• SAP Solution Manager 7.0 Implementation & Customization
• Solution Manager Service Desk Configuration and customization
• Solution Manager Monitoring customization
• Solution Manager installation and configuration documentation
• Server Installation, sizing, configuration and design
• Oracle 10.2.x Installation & Patches
• Oracle 10g Database Administration
• Troubleshoot SAP authorization issues
• SAP Unicode Conversion on SAP R/3 4.7 & Oracle 10G
• Documentation of SAP R/3 4.7 Unicode conversion for client
• Legacy Interface ALE & IDOC Configuration & management
• SAP integration with Oracle SOA Suite
• Implementation of IFMS Core standards and transport packages
• Client Management (Client Copy, Client Delete, Client Creation, Export/Import)
• Implement SAP & Oracle changes recommended by SAP Earlywatch sessions
• Installation of SAP & Oracle software across Unix environments
• Installation and management of SQL Server databases
• Installation and management of Windows 2003 Server environment
• Apply support packages, kernel patches, SPAM & SAINT updates
• Installation & configuration of Tivoli Storage Manager
• Backup & restore using Tivoli Storage Manager
• SAP R/3 4.7 Enterprise Support, Upgrades, Patches
• J2EE Engine Management & Support
• Implementation of SAP Central Process Scheduling by Redwood for automated batch scheduling
• Implement Mercury Quality Center & Loadrunner in a Windows environment
• Performance tuning (Application & Database)
• Oracle table space administration (extents, data files, reorganization)
• Transport management system design, setup and configuration
• Management of third party connectivity to R/3 (RFC, External Commands)
• Troubleshooting tasks at all levels (SAP, Oracle, Unix, Windows)
• Oracle sizing and performance tuning
• Printer & Spool management and configuration
• Homogenous system copies
• Apply OSS notes

During this project Mr. Perry had thefollowing duties and accomplishments:

• Technical team lead SAP BW 7.0 Upgrade (HP Unix / Oracle)
• Oracle 9.2.0.5 to 10.2.0.2 Upgrade
• SAP Web Application Server 6.40 Installation & Support
• Oracle 9i & 10g Database Administration
• Configuration & integration of BW and R/3 core systems
• Netweaver 2004 to 2004s Upgrade
• Hardware sizing and architecture design
• Solution Manager Support & Installation & customization
• Solution Manager Monitoring customization
• Solution Manager customization documentation
• Troubleshoot SAP authorization issues
• ALE & IDOC Configuration and Management
• Client Management (Client Copy, Client Delete, Client Creation, Export/Import)
• Implementation of Linux based SAP application servers
• Implement SAP & Oracle changes recommended by SAP Earlywatch sessions
• Installation of SAP & Oracle software across Unix & Windows environments
• Troubleshoot & resolve issues assigned by Alcatel NA help desk
• Apply support packages, kernel patches, SPAM & SAINT updates quarterly
• SAP Enterprise Portal 6 / Netweaver 2004 Management & Support
• SAP Web Application Server 6.40 Installation & Support
• SAP BW 3.5 Support, Upgrades, Patches
• J2EE Engine Management & Support
• Creation and management of Unix shell scripts
• Creation of BW 3.5, 7.0 Technical Sandbox Environments
• Creation of R/3 4.6C Technical Sandbox Environments
• Batch job scheduling, troubleshooting & monitoring
• Performance tuning (Application & Database)
• Installation and management of SQL Server project databases
• Oracle table space administration (extents, data files, reorganization)
• Transport management system design, setup and configuration
• Management of third party connectivity to R/3 & BW (RFC, External Commands)
• Troubleshooting tasks at all levels (SAP, Oracle, Unix, Windows)
• Oracle sizing and performance tuning
• Printer & Spool management and configuration
• 24x7 On-call support for high availability landscape
• Responsible for homogeneous system copies from PRD to QA environments
• Developed QA refresh procedure for complex BW & R/3 environment
• Apply OSS notes
• Oracle 9i & 10g Database Administration

During this project Mr. Perry had thefollowing duties and accomplishments:

·       Created Technical design for iAnywhere SQL ServerStudio and interfaces between SAP EM SAP Basis support in R/3 and EMenvironments for functional development teams

·       Installation and management of Windows 2003environment

·       Installation and management of SQL Server 2005Database environment

·       Implementation of Microsoft hot fixes asrecommended

During this project Mr. Perry had thefollowing duties and accomplishments:

• SAP CRM 4.0 Internet Sales for R/3 Implementation
• Technical team lead on SAP CRM 4.0 Internet Sales for R/3 Implementation
• Hardware sizing and architecture design for Internet Sales
• Installation & configuration of Windows 2003 Enterprise Server
• Implemented Microsoft hot fixes as recommended for Windows 2003
• Installation, maintenance & support of SAP Web Application Server 6.20
• Apply support packages, kernel patches, SPAM & SAINT updates
• Implement OSS notes for technical and functional related issues
• Implement SAP Go-Live check recommendations
• Applied patches to SQL Server Database
• Client Management (Client Copy, Client Delete, Client Creation, Export/Import)
• Performance tuning (Application & Database)
• Printer & Spool management and configuration
• Homogeneous system copies from PRD to QA environments
• Batch job scheduling, troubleshooting & monitoring
• Troubleshooting tasks (SAP, MSSQL, Windows)
• Installation of Windows 2003 Enterprise Server
• Installation of SAP Web Application Server 6.20
• Implementation and testing of Windows backup scripts
• Installation, maintenance, support & upgrade of SAP J2EE
• Installation, maintenance, support & upgrade of SAP Java Connector (JCo)
• Installation, maintenance, support & upgrade of Internet Pricing & Configurator (IPC)
• Installation and management of MSSQL Server 2000 databases
• Implemented CRM 4.0 ISA-R3 Support Packages & Patches
• Installation, maintenance & support of MSSQL Server 2000 across DEV/QA/PRD
• Transport management system (TMS) design, configuration & support
• Supported SAP R/3 4.7 Enterprise production environment

During this project Mr. Perry had thefollowing duties and accomplishments:

• SAP 31I, Oracle 8i, Windows NT 4, Brightstor ArcServe Backup
• Implemented backup & recovery strategy for SAP environment
• Implementation of Microsoft hot fixes as recommended
• Upgraded Oracle 8.0.4.x to 8.1.7.x across 3 tier landscape
• Oracle table space administration (extents, data files, reorganization)
• Designed & implemented 3 tier transport management system (TMS)
• Applied SAP “Hot” packages across QAS and PRD environments
• Creation and management of Windows backup scripts
• Apply support packages, kernel patches, SPAM & SAINT updates
• Implement OSS notes manually and using SNOTE
• Creation of user profiles and roles
• Batch job scheduling, troubleshooting & monitoring
• Performance tuning (Application & Database)
• Printer & Spool management and configuration
• Oracle & SAP performance tuning
• Performed homogenous system copies
• Client Management (Client Copy, Client Delete, Client Creation, Export/Import)
• Team lead on SAP production hardware sizing and migration for upgrade
• Transport management system (TMS) design, configuration and implementation of changes

During this project Mr. Perry had thefollowing duties and accomplishments:

• SAP 40B, IS-PS 4.02B, SAP 4.7 Enterprise, Microsoft SQL Server 2000, Windows 2000, Terminal Server, Veritas NetBackup

• Upgrade documentation and planning for SAP R/3 4.0B à 4.7 Enterprise
• Upgraded SAP 40B to 4.7 Enterprise
• Implementation of Microsoft hot fixes as recommended across Windows 2000 landscape
• Client Management (Client Copy, Client Delete, Client Creation, Export/Import)
• Performance tuning (Application & Database)
• Printer & Spool management and configuration
• Apply support packages, kernel upgrades/patches, SPAM & SAINT updates
• Homogeneous system copies from PRD to QA environments
• Client Management (Client Copy, Client Delete, Client Creation, Export/Import)
• SAP 4.7 homogenous system copies
• Performance tuning and optimization of SAP 4.7 & MSSQL post upgrade

During this project Mr. Perry had thefollowing duties and accomplishments:

• SAP 46C, BW 3.x, CRM 3.x, ITS 6.x, WebAS 6.x, Workplace, Oracle 8i/9i, Solaris 8, Windows 2000
• As part of the technical basis transition team who was responsible for the planning, documenting and migration of all SAP environments from front-end to back-end which consisted of SAP 46C, CRM, EBP, EM, Workplace, BW, ITS, WEBAS, Solution Manager, ITS, Oracle, Windows 2000
• Homogenous system copies on Oracle and SQL Database environments
• Installation and management of Oracle and SQL Database environments
• Implementation of Microsoft hot fixes as recommended in Windows 2000 environment

• Apply OSS notes
• Oracle table space administration (extents, data files, reorganization)
• Management of third party connectivity to R/3 & BW (RFC, External Commands)
• Batch job troubleshooting & resolution
• Apply support packages, kernel upgrades/patches, SPAM & SAINT updates
• Troubleshooting tasks at all levels (SAP, Oracle, Unix, Windows)
• Oracle sizing and performance tuning
• Creation and management of Unix shell scripts
• Client Management (Client Copy, Client Delete, Client Creation, Export/Import)
• Printer & Spool management and configuration
• Installation and upgrade of SAP 46C, CRM, BW, EBP, WPL, Oracle
• Basis support for functional testing on new infrastructure
• Implemented support packages and binary patches
• Configured and managed transport management system (TMS)
• Performance tuning and optimization

During this project Mr. Perry had thefollowing duties and accomplishments:

• On a team of 2 basis resources, responsible for the workload analysis and to implement the new cost saving strategy to host multiple instances on single hosts
• Homogenous system copies
• Printer & Spool management and configuration
• Installation of R/3 SAP, CRM, BW, Oracle 8i/9i
• Oracle table space administration (extents, data files, reorganization)
• Client Management (Client Copy, Client Delete, Client Creation, Export/Import)
• Analyze & revise current backup schedule to meet scheduled backup windows
• Analyzed current backup schedule and revise to meet scheduled backup window across all environments
• Project was implemented on schedule and budget successfully

During this project Mr. Perry had thefollowing duties and accomplishments:

• SAP 40B, Microsoft SQL Server, Windows 2000, Unix
• Testing of the clients existing DRP (Disaster Recovery Plan) and implementing changes where necessary to make it a smooth transition for a resource not familiar with the client’s landscape and configuration
• Homogenous system copies
• Microsoft SQL Server upgrade planning and implementation
• Apply OSS notes
• Apply support packages, kernel upgrades/patches, SPAM & SAINT updates
• Client Management (Client Copy, Client Delete, Client Creation, Export/Import)
• Oracle table space administration (extents, data files, reorganization)
• Printer & Spool management and configuration
• Installation of SAP 40B, Microsoft SQL Server, Windows 2000
• Testing of backup and recovery using Veritas NetBackup

During this project Mr. Perry had thefollowing duties and accomplishments:

• SAP 46C, BW 3.x, CRM 3.x, ITS 6.x, WebAS 6.x, Workplace, Oracle 8i/9i, Solaris 8, Windows 2000
• Performance tuning and optimization of Oracle and SAP
• Application of OSS notes
• Implementation of SAP Note Assistant across SAP landscape
• Installation and upgrades of SAP and Oracle applications
• Installation of SAP & Oracle software across Unix & Windows environments
• Client Management (Client Copy, Client Delete, Client Creation, Export/Import)
• Oracle table space administration (extents, data files, reorganization)
• Modifications to existing Unix & Windows based scripts
• Implementation and maintenance of SAP R3, CRM & BW training environment
• On-call support for high availability production and training landscapes

During this project Mr. Perry had thefollowing duties and accomplishments:

• Key resource in a large technical implementation team
• Implementation and upgrades of SAP 46C, CRM, EBP, Workplace, ITS, Oracle
• Implementation of support packages, Oracle upgrades & patches, Kernel patches
• Responsible for transport (TMS) landscape design and configuration
• Installation and support of mySAP.com Workplace 2.11 landscape
• Implemented & maintained Central User Administration (CUA)
• Creation of user profiles and roles using Profile Generator
• Installation and management of IXOS SAP Data Archiving
• Troubleshoot and resolve implementation issues raised by functional team
• System owner for all training environments with 24/7 support
• System refreshes of training environments on a weekly basis
• Implementation  testing of Control-M for R/3 & CRM environments
• Implementation and testing of “TimeLink” HR-PDC time management interface
• On-call support for high availability 24/7 production environments

During this project Mr. Perry had thefollowing duties and accomplishments:

• SAP 30F/40B, IS-PS 4.02B, Oracle, Windows NT, Remedy Action Request
• Installation & upgrades of SAP 30F & 40B
• Installation and upgrades/patches of Oracle 7.3.4 and 8.0.5
• Applied OSS notes
• Batch job scheduling, troubleshooting & monitoring
• Performance tuning (Application & Database)
• Client Management (Client Copy, Client Delete, Client Creation, Export/Import)
• Implemented support packages and patches across all environments
• Implementation and development of Remedy Action Request System call center for SAP end users on a Windows NT & Oracle platform
• Windows NT & Oracle administration for Remedy environment