I provided training nationally, and enjoyed the confidence of my colleagues and customers it would be fair to say that I have been successful in achieving results for both the company and our franchisees.

As a trainer I also worked closely with the Internal Audit department with regards to implementing system process and procedures, conducting audits and assist in investigations. I have also conducted Disciplinary Enquiries on behalf of the Audit department.

In Franchising it was my responsibility to install and upgrade all company outlets running on the PG Accounting Point of Sales system, I have also done feasibility studies for new upcoming outlets and assist with the planning and opening of a new site. Included in the above I was also responsible to maintain the PG image in all outlets to ensure correct marketing and corporate standards.

Our company had two Productivity and Cost Management projects done by an International Company - Knox D’Arcy to asses, develop and design systems to control the productivity and operating costs of the business at all levels.

The system installations provided Management with means to improve the planning and control elements of the job, offering a better flow of information and co-ordination of forecasts and plans.

My position included making sure we kept up with procedures and designs implemented.

I was also responsible for monitoring costs and crewing levels.

Create and manage end-to-end procurement processes for Customers, vendors, materials and pricing masters.

Help to improve business control and productivity by decreasing efforts through automation, centralization and standardization.

Manage strategic and operational planning during system roll out and implementation, including the make branch process for all new plants.

Testing of any new system requests or requirements for both SAP and SAP Business One.

Maintain mass updates for all master data

Perform master data hygienic on an ad-hoc basis.

Run and monitor daily/weekly/monthly master data reports for analysis.

Support the integration process between SAP and SAP Business One.

Assign and manage SAP and SBO authorization roles.

Manage and audit HR Operational Reporting structures.

Participate effectively in support and training environments.

Identify system benefits in the specific business process.

Maintaining a high level of accuracy with regards to data that is loaded onto the various systems.

Analyze and institute improved methods to control the standard business procedures.

Liaison with Divisional management to continuously assess new requirements or improve on existing processes.